top of page
Toronto Branding Session Mint Room Studios - Safe Space Therapy-103.jpg

Sydney Dowdall

ADMINISTRATIVE & TEAM SUPPORT

BOWMANVILLE, ONTARIO

CAN OFFER FREE CONSULTATIONS FOR GUIDANCE

CLIENT INQUIRIES

SCHEDULING APPOINTMENTS

CAN OFFER FREE 20-MINUTE CONSULTATIONS FOR GUIDANCE

SUPPORTS

CLIENT DIRECTORIES & THERAPIST MATCHING

AVAILABILITY

WEEK DAYS & BI-WEEKLY SATURDAYS
MONDAYS & SATURDAYS FOR CONSULTATIONS

AREAS OF SUPPORT

BOOKING APPOINTMENTS

THERAPIST MATCHING

RESCHEDULING APPOINTMENTS

RESENDING INTAKE FORMS

QUESTIONS ABOUT SERVICES

BILLING & PAYMENT QUESTIONS

SUPPORTING WITH TECH ACCESS TO FORMS

QUESTIONS ABOUT CONSULTATIONS OR INTAKE SESSIONS

safeplace-53.jpg

MY role

I'm often one of the first people you'll connect with when reaching out to Safe Place Therapy. Whether you're calling the clinic, sending us an email, looking for the right therapist, or booking your first consultation, I'm here to help make the process feel as smooth and stress-free as possible.

From answering questions about our services to helping connect you with a therapist who best fits your needs, my goal is to ensure you feel welcomed, supported, and cared for from your very first interaction with our team.

HOW I CAN support

As part of the administrative team, I help support both our clients and clinicians behind the scenes to keep the clinic running smoothly.

Some of the ways I can help include:

 

  • Answering clinic phone calls and emails

  • Helping new clients find a therapist who best fits their needs

  • Scheduling free consultations and appointments

  • Answering general questions about our services

  • Assisting with appointment bookings and rescheduling

  • Resending intake forms and helping troubleshoot access if needed

  • Assisting with billing and payment questions, including updating cards on file

  • Supporting our therapists with day-to-day administrative tasks and clinic operations

MY goal

I know that reaching out for therapy can feel like a big first step, and sometimes even knowing where to begin can feel overwhelming. My goal is to help make that process feel a little easier.

Whether I'm answering your questions, helping schedule a consultation, or guiding you through the administrative side of things, I want you to feel welcomed and confident that you're in good hands from the moment you reach out.

bottom of page